Case Management Supervisor – Morrissey

Pine Street Inn Inc.; Boston (MA); On-site; USD 61,464 - 69,784; Full time

Job summary

Pine Street Inn Inc. is seeking a Case Management Supervisor to lead a team providing support services for formerly chronically homeless individuals. This role emphasizes stability in housing and community engagement, ensuring high-quality case management support.

Responsibilities include supervising staff, implementing best practices, and engaging in crisis situations. Required qualifications include a High School diploma and significant supervisory experience in the mental health field. Competitive salary between $61,464 and $69,784 annually, based on experience.

Qualifications

• 5 years of clinical supervisory experience or equivalent in substance abuse/mental health.
• Experience with chronic homelessness and trauma-informed practices.

Responsibilities

• Provide leadership and clinical supervision to the case management team.
• Implement effective practices in case management and support services.
• Engage with tenants to help achieve self-sufficiency.

Skills

Experience with substance abuse and mental illness

Knowledge of community-based case management

Computer skills for documentation

Crisis leadership skills

Education

High School Diploma

Bachelor’s Degree in a related field

Job description

SCHEDULE: 40 hours, Monday – Friday, 8:00 a.m. – 4:30 p.m., on call 24/7 rotation required

Pays $61,464 - $69,784 annually DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 900 Morrissey Boulevard, Boston MA

SUMMARY OF THE POSITION

Pine Street Inn Permanent Housing provides comprehensive residential, case management, and clinical support services to Permanent Housing tenants. The Case Management Supervisor provides leadership and clinical supervision to a case management team, which supports formerly chronically homeless individuals to maintain stability in housing, connect with community-based services, and achieve self‑sufficiency. This position is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, and Trauma Informed Care) and ensures the provision of high‑quality case management support on a 24/7 basis. The Supervisor provides supportive services to tenants in housing helping tenants achieve their highest level of self‑sufficiency, through tenant engagement and intervention during daytime operations, and in coordination with the Residential and Property Management team.

The Supervisor also provides leadership in crisis situations and participates in supervisory On‑Call rotation. The Case Management Supervisor will work in partnership with TCB Property Management and Community Engagement staff and is responsible for daytime operations of the PSI case management team.

QUALIFICATIONS

EDUCATION/TRAINING

REQUIRED:

• High School Diploma
• 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field.

PREFERRED:

• Bachelor’s Degree in a related field (i.e. social work, clinical psychology, education, nursing)
• Bi‑lingual – Spanish/English

KNOWLEDGE/EXPERIENCE

REQUIRED:

• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
• Experience and working knowledge of best practices for community-based case management, including Motivational Interviewing, Trauma Informed Care, and Harm Reduction
• Computer skills sufficient for data gathering, documentation and reporting

PREFERRED:

• Experience in providing supportive housing
• Knowledge of housing management
• Experience working with chronically homeless individuals in Housing with Support programs
• Strong commitment to the Housing with Support and Harm Reduction approach
• Experience with HMIS systems is strongly preferred