Case Management Supervisor – Morrissey

Pine Street Inn; Massachusetts; On-site; USD 61,000 - 68,000; Full time

Job summary

Pine Street Inn is seeking a Case Management Supervisor to provide leadership and clinical supervision to a case management team serving formerly chronically homeless individuals. The role ensures high-quality case management support across daytime operations and coordinates with the Residential and Property Management teams.

Responsibilities include implementing best practices such as Motivational Interviewing, Trauma Informed Care, and Harm Reduction, while maintaining crisis leadership and

Qualifications

• Must have clinical supervisory experience (5+ years) in the substance abuse/mental health field.
• Experience applying Motivational Interviewing, Trauma Informed Care, and Harm Reduction approaches.
• Bi-lingual in Spanish/English is preferred.
• Strong data collection, documentation, and reporting skills.

Responsibilities

• Provide leadership and clinical supervision to the case management team.
• Ensure 24/7 coverage through daytime operations and on-call rotation.
• Collaborate with TCB Property Management and Community Engagement staff.
• Oversee program content and quality of case management services.

Skills

Clinical supervision

Substance abuse experience

Trauma-informed care

Harm Reduction

Education

High School Diploma

Bachelor's Degree in related field

Job description

Schedule

40 hours, Monday - Friday, 8:00 a.m. - 4:30 p.m., on call 24/7 rotation required

Salary

Pays $61,464.00 - $67,610.40. annually DOE (Salary ranges provided are based on relevant experience and skill set)

Location

900 Morrissey Boulevard, Boston MA

Summary of the position

Pine Street Inn Permanent Housing provides comprehensive residential, case management, and clinical support services to Permanent Housing tenants. The Case Management Supervisor provides leadership and clinical supervision to a case management team, which supports formerly chronically homeless individuals to maintain stability in housing, connect with community-based services, and achieve self-sufficiency. This position is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, and Trauma Informed Care) and ensures the provision of high-quality case management support on a 24/7 basis. The Supervisor provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention during daytime operations, and in coordination with the Residential and Property Management team. The Supervisor also provides leadership in crisis situations and participates in supervisory On-Call rotation. The Case Management Supervisor will work in partnership with TCB Property Management and Community Engagement staff and is responsible for daytime operations of the PSI case management team.

Requirements

Qualifications:

Education / Training (Required)

• High School Diploma
• 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field.

Education / Training (Preferred)

• Bachelor's Degree in a related field (i.e. social work, clinical psychology, education, nursing)
• Bi-lingual - Spanish/English

Knowledge / Experience (Required)

• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
• Experience and working knowledge of best practices for community-based case management, including Motivational Interviewing, Trauma Informed Care, and Harm Reduction
• Computer skills sufficient for data gathering, documentation and reporting

Knowledge / Experience (Preferred)

• Experience in providing supportive housing
• Knowledge of housing management
• Experience working with chronically homeless individuals in Housing with Support programs
• Strong commitment to the Housing with Support and Harm Reduction approach
• Experience with HMIS systems is strongly preferred