Shelter Clinical Supervisor

Pine Street Inn; Boston (MA); On-site; USD 77,000 - 85,000; Full time

Job summary

Pine Street Inn in Boston, MA is seeking a Shelter Clinical Supervisor to lead a team of clinicians and case managers providing triage, intake, assessment and crisis intervention.

The role partners with psychiatric services, housing navigators, and community providers to ensure continuity of care and pathways toward permanent housing through trauma-informed care and evidence-based practices. On-call clinical support is part of the duties, along with policy adherence and staff development.

Qualifications

• Master’s Degree and LICSW or LMHC license.
• Two years of supervisory experience.
• Knowledge of clinical assessment, triage, intake, and crisis intervention.
• Experience developing individual care plans and group treatments.
• Training in trauma-informed care, harm reduction and motivational interviewing.

Responsibilities

• Lead clinical triage, intake, assessment and crisis intervention.
• Assign cases and supervise clinicians and case managers.
• Oversee documentation and program interventions including group programming.
• Provide on-call clinical support as part of a 24/7 rotation.
• Collaborate with psychiatric services, housing navigators and community providers.
• Develop pathways toward housing with trauma-informed care.

Skills

Supervisory experience

Clinical assessment

Triage & intake

Crisis intervention

Trauma-informed care

Education

Master’s Degree & LICSW or LMHC

Job description

Description:

SCHEDULE: 40 hours, Monday – Friday, 9:00 a.m. – 5:30 p.m., with flexibility as needed, participates in an 24/7 On-Call rotation

PAYS $77,000 - $85,000 annually DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 363 Albany Street, 444 Harrison, 170 Morton St, and Holy Family Inn as needed

SUMMARY OF THE POSITION

The Shelter Clinical Supervisor is responsible for the team building and clinical aspects of triage, intake, assessment, crisis intervention, case assignment, documentation, support and interventions including group programming provided by assigned clinicians and case managers of the DMH MATCH contract. The Shelter Clinical Supervisor will build and inspire a team which works in partnership with the psychiatric services clinicians, housing navigators, and housing programs of the Inn and in the community to ensure continuity of care and integrated services which develop a pathway toward housing for all guests within a framework of trauma‑informed care. The Shelter Clinical Supervisor will develop collaborative relationships with community providers to ensure appropriate discharges from medical, psychiatric, detoxification, tertiary care facilities and the criminal justice system. The incumbent will provide on-call clinical support to the direct care staff of PSI.

While upholding the mission of respect and care to the Inn’s guests, the Shelter Clinical Supervisor ensures that programs are succeeding in transitioning long‑term homeless individuals into permanent housing and reducing lengths of shelter stays for homeless individuals through diversion, rapid rehousing and other evidence‑based strategies.

Working with the Shelter Director and other supervisors, the Shelter Clinical Supervisor is responsible for implementing and maintaining all approved Pine Street Inn regulatory, personnel, facilities, program, operations, financial and security policies, protocols and procedures.

The Shelter Clinical Supervisor is responsible for managing and assessing the performance of direct reports toward achieving annual strategic goals.

REQUIREMENTS

QUALIFICATIONS

EDUCATION / TRAINING - REQUIRED

• Master’s Degree & LICSW or LMHC
• Training in addictions, co‑occurring disorders and serious mental illness
• Training in trauma‑informed care, harm reduction and motivational interviewing
• Training in case management
• Training and successful application of crisis prevention and Intervention

EDUCATION / TRAINING - PREFERRED

• Training in HMIS, homeless services and housing resources in Boston
• Training and successful application of Trauma‑Informed Care practices
• Training and successful application of Motivational Interviewing

KNOWLEDGE / EXPERIENCE

Required:

• Minimum of two (2) years of supervisory experience· Knowledge of clinical assessment, triage and intake services·
• Knowledge of individual and group treatment· Experience with teamwork
• Experience in developing individual care plans/treatment plans
• Experience in crisis intervention
• Organization skills· Knowledge of trauma, addictions, co‑occurring disorders, mental illness and homelessness

Preferred:

• Knowledge of evidence‑based clinical programs
• Experience with change management