Case Management Specialist

Paycom - ATS; Laurel (MS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

PTO

Holiday Pay

Retirement Plan

Voluntary life Insurance

Supplemental Policies

Job summary

Salvation Army in Laurel, MS seeks a dedicated case manager to deliver structured, long-term services within an established life management program. You will assess needs, set goals, and advocate for client access to services to improve functioning and independence.

The role emphasizes partnership with external resources, adherence to contract requirements, and comprehensive support planning for diverse client histories. Requires a bachelor’s degree and relevant experience.

Qualifications

• Bachelor's degree in Social Work, Behavioral Science, or related field.
• Three years of progressive, responsible experience in direct case management.
• Experience coordinating services and resources to support recovery.

Responsibilities

• Interview applicants to determine eligibility for Salvation Army program enrollment based on established guidelines.
• Conduct needs assessment, obtain pertinent information and establish program goals for eligible clients.
• Provide mentoring and counseling to clients to support progress and outcomes.
• Outsource to additional counseling resources as needed.
• Coordinate meetings with shelter residents and address procedural issues as they arise.
• Assist clients in obtaining income, benefits, and other supports to improve psychosocial well-being.

Skills

Case management

Counseling

Communication

Mentoring

Education

Bachelor's degree in Social Work or related field

Job description

Schedule: The schedule provided may vary. Requires flexible hours.Monday 8:30-4:30Tuesday 8:30-12. 1:00-4:30Wednesday-1:00-9:00pmThursday-1:00-9:00pmFriday-8:30-12:00pmThis position is responsible for:Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; maintains awareness of contract requirements to ensures constant compliance with the requirements and goals of the program.Key Responsibilities:Interviews applicants to determine eligibility for Salvation Army program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.Plans, announces, and leads meetings with shelter residents as needed to correct procedural problems.Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to communicate clearly and effectively both orally and in writing.Ability to think clearly and quickly in order to maintain control of client caseload.Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.Benefits:Health InsuranceVoluntary life InsuranceSupplemental PoliciesPTOHoliday PayRetirement PlanJob QualificationsBachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,andThree Years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resourcesorany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.License & Certifications:Valid State Driver’s LicenseEqual Opportunity Employer: Veterans | Disabled