Case Management Specialist

Salvation Army; Tuscaloosa (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

PTO

Holiday pay

Retirement plan

Aflac policies

Job summary

Salvation Army is seeking a full-time Case Manager to deliver structured, long-term services to clients in programs such as Pathway of Hope, Veterans, and Rapid Re-Housing. You will interview, assess needs, set goals, and monitor progress with counseling and advocacy, while ensuring HMIS data accuracy and HUD grant compliance.

The role requires a Bachelor's degree in social work or related field and at least three years of direct case management experience, plus a valid state driver's license.

Qualifications

• Bachelor's degree in Social Work or related field required.
• Minimum of three years' direct case management experience.
• Valid State Driver's License required.
• Experience with HMIS or similar case-management systems preferred.

Responsibilities

• Interviews applicants to determine eligibility for Pathway of Hope program enrollment.
• Develops long-term program goals and evaluates client progress through counseling.
• Maintains case records and HMIS entries for assigned clients.
• Ensures HUD grant compliance and coordinates services for Veterans and VA residents.
• Advocates for clients to access needed services and resources.

Skills

Case management

Counseling

Advocacy

Needs assessment

Communication

Time management

Education

Bachelor's degree in Social Work, Behavioral Science, or related field

Tools

HMIS

Job description

Full Time . Monday - Thursday 8:00 am - 5:00 pm . Friday 8:00 am - 12:00 pm.This position is responsible for :Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program i.e. Veteran’s Program, Rapid Re-Housing, Corps Salvage and Rehabilitation Center, Transitional Living Program, Pathway of Hope, Domestic Violence Shelter; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Maintains awareness of contract requirements to ensures constant compliance with the requirements and goals of the program.Key Responsibilities:Interviews applicants to determine eligibility for Pathway of Hope program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.Establishes unique comprehensive long-term program goals (three months or more) for eligible clients including those in Pathway of Hope, based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.Prepares and maintains case records and logs on all Pathway of Hope assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).Manages and maintains the HUD grant; ensures compliance with all program goals.Provides case management to VA residents; logs information into the appropriate HMIS; keeps intake notes up-to-date.Physical Requirements & Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to communicate clearly and effectively both orally and in writing.Ability to think clearly and quickly in order to maintain control of client caseload.Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.Benefits:HealthVoluntary Life InsurancePTOHoliday PayAflac PoliciesRetirement PlanBachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,andThree years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resourcesorany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.License & Certifications : Valid State Drivers LicenseEqual Opportunity Employer: Veterans | Disabled