Case Management Specialist

Paycom - ATS; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Health, Vision, and Dental Insurance

Retirement Savings Plan with Employer

Employer Paid Short-Term Disability

Employer Paid Parental Leave

Life Insurance

Long-Term Disability Insurance

Job summary

Paycom - ATS in Texas seeks a dedicated case manager to deliver long-term, structured management for a caseload in an established life management program, focusing on comprehensive plan development and progress evaluation.

The role requires a Bachelor's in Social Work or related field and at least three years of applicable experience, plus a valid Texas driver's license. Duties include eligibility screening, housing assistance, income/support coordination, and strong client advocacy.

Qualifications

• Bachelor's degree in Social Work, Behavioral Science, or related field.
• At least three years of progressively responsible experience in direct case management.
• Valid State Driver's License.

Responsibilities

• Assess clients and develop long-term recovery plans using available resources.
• Provide counseling and mentoring and advocate for needed services.
• Assist with housing, income, benefits, and other supports.
• Maintain documentation of client progress and program compliance.
• Screen eligibility and complete assistance applications.

Skills

Case management

Counseling

Mentoring

Advocacy

Documentation

Communication

Interviews

Education

Bachelor's degree in Social Work or related field

Job description

This position is responsible for:Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.Key Responsibilities:Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bills, etc. Records the four last numbers of the clients social security card numbers.Maintains awareness of the program requirements necessary to maintain existing funding; ensures that measurable outcomes correspond with requirements and makes adjustments to case management processes as necessary.Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.Assists clients in locating/securing affordable housing; works closely with client to transition in the new housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.Physical Requirements and Working Conditions:Ability to read, write, and communicate the English language effectively.Ability to communicate clearly and effectively both orally and in writing.Ability to think clearly and quickly in order to maintain control of client caseload.Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Employee Benefits:Paid Time OffAffordable Health, Vision, and Dental Insurance AvailableRetirement Savings Plan with Employer MatchEmployer Paid Basic Term Life InsuranceEmployer Paid Short-Term DisabilityEmployer Paid Parental LeaveVoluntary Life InsuranceLong-Term Disability InsuranceSupplemental Insurance Plans and more!Education and ExperienceBachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, ANDThree years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and Certifications:Valid State Drivers LicenseEqual Opportunity Employer: Veterans | Disabled