Case Management & Resource Navigator

Bell Socialization Services Inc.; York (York County); On-site; USD 30,000 - 38,000; Full time

Job summary

Bell Socialization Services Inc. York, Pennsylvania is seeking a Case Management Assistant to support day-to-day operations of the Next Door Office.

The role involves triaging needs, directing clients to resources, and assisting staff with forms, mail, and office equipment. Working hours are Monday–Friday and Saturday mornings, with on-call coverage as needed; the position starts at 8:30 am and ends at 4:30 pm when in operation.

Qualifications

• Associates degree in Social Sciences and 2 years Human Services experience preferred.
• Experience with Microsoft Office products.
• Must be at least 21 years old with a valid driver's license.
• PA State Police Background check, Child Line Clearances, FBI Fingerprint Clearance.
• EOE.

Responsibilities

• Assess needs and referrals; triage clients and refer to Counselor of the Day or workshops.
• Maintain forms used for program operations.
• Maintain and order program office supplies.
• Date-stamp and distribute incoming mail; handle outgoing mail.
• Serve as point person for printers, copiers, and telephones/computers.
• Answer phones during business hours; direct messages and know community resources.
• Learn HMIS and document as needed.
• Participate in staff meetings and trainings.
• Maintain cleanliness of the first floor office, waiting room, and bathrooms.
• Attend 12 hours of job-related training each fiscal year.
• Follow agency philosophy, policy, and procedures.
• Other duties as assigned by the Program Coordinator of Next Door.

Skills

Microsoft Office

Education

Associates degree in Social Sciences

Job description

Bell Socialization Services Inc. York, Pennsylvania is seeking a Case Management Assistant to support day-to-day operations of the Next Door Office.

The role involves triaging needs, directing clients to resources, and assisting staff with forms, mail, and office equipment. Working hours are Monday–Friday and Saturday mornings, with on-call coverage as needed; the position starts at 8:30 am and ends at 4:30 pm when in operation.