Case Management Assistant: Healthcare Coordination

20 Deer Valley Medical Center; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

HonorHealth is seeking a clerical support professional to assist the Case Management team at our Deer Valley/Phoenix location. The role focuses on organizing workflow, tracking information, and coordinating with care teams to optimize post-discharge planning.

Responsibilities include routine clerical tasks, information gathering, coordinating with outside agencies, and ensuring timely placement and resource availability for patients.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.
• 1 year clerical support required.
• 1 year administrative support in a clinical environment or using medical terminology or case management experience preferred.

Responsibilities

• Assist in the administration of Case Management functions, supporting workflow, communications, and information tracking.
• Perform routine clerical activities.
• Assist case managers by compiling information, organizing paperwork, coordinating with outside agencies, and monitoring case statuses.
• Research, compile, review, reconcile, and maintain information and records.
• Answer questions and provide detailed information to patients, case managers, and service agencies.
• Process requests for information, referrals, forms, orders, and notices.
• Coordinate patient needs and services, including post-discharge arrangements.
• Gather information from insurance carriers and financial staff to verify coverage for post-discharge services.
• Prioritize placement requests in coordination with the Case Management team.
• Support post-acute service provision and scheduling with community resources.
• Perform other duties as assigned.

Skills

Clerical support

Administrative support

Communication

Medical terminology

Education

High School Diploma or GED

Associates degree preferred

Job description

HonorHealth is seeking a clerical support professional to assist the Case Management team at our Deer Valley/Phoenix location. The role focuses on organizing workflow, tracking information, and coordinating with care teams to optimize post-discharge planning.

Responsibilities include routine clerical tasks, information gathering, coordinating with outside agencies, and ensuring timely placement and resource availability for patients.