Case Manager (Social Services / Client Services)

Kids First; New York (NY); On-site; USD 28,929 - 34,440; Part time

Benefits offered by this job

Performance bonus opportunities

Career growth opportunities

Supportive team environment

Job summary

A community support organization in New York is seeking a Care Coordinator to assist individuals in navigating complex systems and obtaining essential services such as Medicaid and housing assistance. The ideal candidate will have strong communication skills and experience in social services. This role involves conducting client intake, connecting clients with community resources, and ensuring compliance with program requirements. Compensation ranges from $21 to $25 per hour based on experience.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work with diverse populations.
• Basic computer skills and experience with data entry.

Responsibilities

• Conduct client intake and assess needs.
• Assist clients with applications for government programs.
• Connect clients with community resources.
• Track referrals and follow up on services.
• Maintain accurate documentation in internal systems.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time-management skills

Basic computer skills

Education

High School Diploma

Associate's or Bachelor's degree in Social Work or related field

Job description

The Care Coordinator will assist individuals in navigating complex systems to obtain services such as Medicaid benefits, housing assistance, food programs, transportation, and other community-based resources. This role works closely with clients, government agencies, and community partners to ensure individuals successfully access the support they need.

Key Responsibilities

• Conduct client intake and assess social and healthcare-related needs.
• Assist clients with applications for government programs such as Medicaid, SNAP, housing assistance, and other benefits.
• Connect clients with appropriate community resources and service providers.
• Track referrals and follow up to ensure services are received.
• Maintain accurate documentation and case notes in internal systems.
• Communicate with government agencies, healthcare providers, and community organizations to coordinate services.
• Provide ongoing support and guidance to clients throughout the service process.
• Ensure compliance with program requirements and organizational policies.

Qualifications

• High School Diploma required; Associate’s or Bachelor’s degree in Social Work, Human Services, Public Health, Healthcare Administration, or related field preferred.
• Strong communication and interpersonal skills.
• Ability to work with diverse populations and individuals in need.
• Strong organizational and time-management skills.
• Basic computer skills and experience with data entry or case management systems.

Preferred Qualifications

• Bilingual (Spanish or other languages) strongly preferred.
• Experience in healthcare, social services, community outreach, or customer service.
• Familiarity with government assistance programs such as Medicaid or SNAP.

Compensation & Benefits

• Hourly Pay: $21–$25 per hour (based on experience)
• Performance Bonus Opportunities
• Career growth opportunities within a growing organization
• Supportive team environment focused on community impact

Join Our Team

If you are passionate about helping people access essential services and want to make a meaningful difference in your community, we encourage you to apply.

Apply today to become part of a mission-driven organization improving access to care and social services.