Carside Server: Fast, Friendly To-Go Service

Applebee's Neighborhood Grill + Bar; Hastings (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Hastings, MI is seeking a Carside Server to deliver food and beverages to guests in vehicles or dining room while upholding Applebee’s service standards. You will engage guests with menu knowledge and suggestions, ensuring a courteous, efficient experience.

The role requires excellent customer service, the ability to multitask in a fast-paced setting, strong teamwork, and willingness to work evenings and weekends.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person or via phone and input them correctly in the POS.
• Delivers food and beverages to guests either in their vehicle or in the dining room.
• Pre-bus tables, restock and reset working area and sweep to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs to facilitate an enjoyable experience.
• Check all carside to-go orders for accuracy and proper packaging and labels.

Skills

Customer service

Multi-tasking

Teamwork

Work ethic

Communication

Scheduling flexibility

Physical ability

Alcohol service eligibility

Job description

Applebee's Neighborhood Grill + Bar in Hastings, MI is seeking a Carside Server to deliver food and beverages to guests in vehicles or dining room while upholding Applebee’s service standards. You will engage guests with menu knowledge and suggestions, ensuring a courteous, efficient experience.

The role requires excellent customer service, the ability to multitask in a fast-paced setting, strong teamwork, and willingness to work evenings and weekends.