Carside Server | Fast, Friendly Service to Your Car

Applebee's Neighborhood Grill + Bar; Lansing (MI); Sur place; USD 17 000 - 23 000; Plein temps

Résumé du poste

Applebee's Neighborhood Grill + Bar in Lansing, MI is seeking a Carside Server to provide courteous service and timely delivery of food and beverages to guests, whether in the dining room or their car. You will follow Applebee’s service standards and support a team-focused, guest-first environment.

The role requires strong customer service, the ability to multi-task, and a flexible schedule including evenings and weekends.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Strong work ethic and willingness to take initiative.

Responsabilités

• Greet guests and engage with every guest to create a friendly environment.
• Familiarize guests with the menu and offer appropriate suggestions.
• Take orders in person or by phone and input them accurately in the POS.
• Deliver food and beverages to guests in the dining room or carsides.
• Pre-bus tables, restock, and keep areas clean and organized.
• Process payments using QR code or POS in a timely manner.
• Complete daily cleaning tasks and maintain a safe work environment.
• Anticipate guests' needs to ensure a great experience.
• Verify carside to-go orders for accuracy and proper packaging.

Connaissances

Customer service

Multi-tasking

Teamwork

Initiative

Flexibility

Outils

POS system

Description du poste

Applebee's Neighborhood Grill + Bar in Lansing, MI is seeking a Carside Server to provide courteous service and timely delivery of food and beverages to guests, whether in the dining room or their car. You will follow Applebee’s service standards and support a team-focused, guest-first environment.

The role requires strong customer service, the ability to multi-task, and a flexible schedule including evenings and weekends.