Carside Server: Fast, Friendly To-Go Service

Applebee's Neighborhood Grill + Bar; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Grand Rapids is seeking a Carside Server who delivers food and beverages to guests and provides a courteous, timely service experience in line with our standards. You will assist guests, upsell menu items, and ensure orders are accurate for curbside or dining room service.

The role emphasizes strong teamwork, flexible scheduling, and the ability to lift up to 20 pounds while maintaining a clean, safe work area and a positive guest experience.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork and strong work ethic.
• Willingness to be proactive and take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexible schedule, including evenings and weekends.
• Mobility to be on the job for at least 4 hours and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and creates a friendly, upbeat work environment.
• Familiarize guests with the menu and offer suggestions.
• Take guest orders in person or by phone and input in POS.
• Deliver food and beverages to guests in-vehicle or in dining room.
• Pre-bus, restock, reset work area and keep area clean.
• Collect payments via QR code or POS in a timely manner.
• Complete daily cleaning tasks and maintain safety.
• Anticipate guests' needs to ensure a positive experience.
• Check carside to-go orders for accuracy and proper packaging.

Skills

Customer service

Multi-tasking

Teamwork

Work ethic

Communication

Flexible schedule

Mobility/Lifting

Alcohol service age

Job description

Applebee's Neighborhood Grill + Bar in Grand Rapids is seeking a Carside Server who delivers food and beverages to guests and provides a courteous, timely service experience in line with our standards. You will assist guests, upsell menu items, and ensure orders are accurate for curbside or dining room service.

The role emphasizes strong teamwork, flexible scheduling, and the ability to lift up to 20 pounds while maintaining a clean, safe work area and a positive guest experience.