Carside Server: Fast, Friendly To-Go Experience

Applebee's Neighborhood Grill + Bar; Big Rapids (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

Applebee's Neighborhood Grill + Bar in Big Rapids, MI is seeking a Carside Server who will greet guests, describe menu items, take orders, and deliver food and beverages to guests in their vehicle or in the dining room. This role follows Applebee’s service standards and emphasizes courtesy and timely service.

You will maintain a clean, organized work area, handle payments, and anticipate guest needs to ensure a positive experience.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations
• Ability to work efficiently in a fast-paced environment while multi-tasking
• Good attitude toward teamwork
• Strong work ethic, with a willingness to take initiative
• Ability to communicate with guests verbally in person or over the phone
• Flexibility to work a variable schedule, including evenings and weekends
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds
• Be of legal age to serve alcohol

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders either in person on via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable experience
• Check all carside to go orders for accuracy and proper packaging and labels

Job description

Applebee's Neighborhood Grill + Bar in Big Rapids, MI is seeking a Carside Server who will greet guests, describe menu items, take orders, and deliver food and beverages to guests in their vehicle or in the dining room. This role follows Applebee’s service standards and emphasizes courtesy and timely service.

You will maintain a clean, organized work area, handle payments, and anticipate guest needs to ensure a positive experience.