Carside Server - Fast, Friendly Guest Service

Applebee's Neighborhood Grill + Bar; Holland (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Holland, MI is seeking a Carside Server to warmly greet guests, explain menu items, and input orders with care. You will deliver meals to cars or dine-in tables, pre-bus and tidy the area, and handle payments promptly using QR codes or POS systems.

The role emphasizes fast-paced service, dependable teamwork, and flexibility to work evenings and weekends while maintaining high standards of guest satisfaction. Must be of legal age to serve alcohol.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders either in person on via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable experience
• Check all carside to go orders for accuracy and proper packaging and labels

Skills

Customer service

Multi-tasking

Teamwork

Initiative

Verbal communication

Flexible schedule

Alcohol service age

Mobility

Job description

Applebee's Neighborhood Grill + Bar in Holland, MI is seeking a Carside Server to warmly greet guests, explain menu items, and input orders with care. You will deliver meals to cars or dine-in tables, pre-bus and tidy the area, and handle payments promptly using QR codes or POS systems.

The role emphasizes fast-paced service, dependable teamwork, and flexibility to work evenings and weekends while maintaining high standards of guest satisfaction. Must be of legal age to serve alcohol.