Carside Server — Fast, Friendly Guest Service

Applebee's Neighborhood Grill + Bar; Auburn Hills (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Auburn Hills, MI is seeking a Carside Server who delivers friendly, timely service to guests in the drive-thru style setting, following Applebee’s service steps and carsides standards.

You will greet guests, suggest menu items, input orders in POS, deliver to cars or dining room, pre-bus, collect payment, and keep the area clean and safe while anticipating guests' needs.

Qualifications

• Excellent customer service skills
• Ability to work efficiently in a fast-paced environment while multi-tasking
• Good attitude toward teamwork
• Strong work ethic with initiative
• Ability to communicate with guests verbally in person or over the phone
• Flexibility to work a variable schedule, including evenings and weekends
• Must be able to stand, bend and lift up to 20 pounds
• Be of legal age to serve alcohol

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders either in person or via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre-bus table, re-stock and re-set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning tasks and maintains a clean and safe working environment
• Anticipate guests' needs to facilitate an enjoyable experience
• Check all carside to go orders for accuracy and proper packaging and labels

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

Applebee's Neighborhood Grill + Bar in Auburn Hills, MI is seeking a Carside Server who delivers friendly, timely service to guests in the drive-thru style setting, following Applebee’s service steps and carsides standards.

You will greet guests, suggest menu items, input orders in POS, deliver to cars or dining room, pre-bus, collect payment, and keep the area clean and safe while anticipating guests' needs.