Carside Server: Fast, Friendly To-Go Service

Applebee's Neighborhood Grill + Bar; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Ann Arbor, MI is seeking a Carside Server to greet guests, take orders, and bring meals to cars or dining areas while upholding Applebee’s service standards.

The role requires excellent customer service, the ability to work in a fast-paced team, and physical stamina to lift up to 20 pounds and stand for long periods. Must be of legal age to serve alcohol.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person on via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests’ needs in order to facilitate an enjoyable experience
• Check all carside to go orders for accuracy and proper packaging and labels

Skills

Customer service

Teamwork

Communication

Flexibility

Alcohol age

Job description

Applebee's Neighborhood Grill + Bar in Ann Arbor, MI is seeking a Carside Server to greet guests, take orders, and bring meals to cars or dining areas while upholding Applebee’s service standards.

The role requires excellent customer service, the ability to work in a fast-paced team, and physical stamina to lift up to 20 pounds and stand for long periods. Must be of legal age to serve alcohol.