Carside & Dine-In Server: Quick, Courteous Guest Service

Applebee's Neighborhood Grill + Bar; Southfield (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Southfield, MI seeks a Carside Server who delivers food and drinks to guests in a courteous and timely manner, following Applebee's service steps and carsides standards.

You will greet guests, take orders via phone or in person, manage payments, ensure accurate packaging for to-go orders, and keep areas clean while supporting a fast-paced team environment.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greet guests and interact with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person or via phone and input them correctly in the POS.
• Delivers food and beverages to guests either in their vehicle or in the dining room.
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable experience.
• Check all carside to go orders for accuracy and proper packaging and labels.

Skills

Customer service

Multi-tasking

Teamwork

Work ethic

Communication

Schedule flexibility

Mobility & lifting

Alcohol service age

Job description

Applebee's Neighborhood Grill + Bar in Southfield, MI seeks a Carside Server who delivers food and drinks to guests in a courteous and timely manner, following Applebee's service steps and carsides standards.

You will greet guests, take orders via phone or in person, manage payments, ensure accurate packaging for to-go orders, and keep areas clean while supporting a fast-paced team environment.