Carside Server: Fast, Friendly To-Go Expert

Applebee's Neighborhood Grill + Bar; Grand Haven (MI); Sur place; USD 17 000 - 23 000; Plein temps

Résumé du poste

Applebee's Neighborhood Grill + Bar in Grand Haven, MI is seeking a Carside Server who delivers friendly, timely service to guests in cars or the dining room, following our service steps and standards.

This role emphasizes strong customer service, multitasking in a fast-paced environment, teamwork, initiative, and reliable communication by phone or in person. You must be able to lift up to 20 pounds and be of legal age to serve alcohol.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Be of legal age to serve alcohol.

Responsabilités

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders either in person on via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable experience
• Check all carside to go orders for accuracy and proper packaging and labels

Connaissances

Customer service

Multi-tasking

Teamwork

Initiative

Communication

Flexibility

Mobility

Description du poste

Applebee's Neighborhood Grill + Bar in Grand Haven, MI is seeking a Carside Server who delivers friendly, timely service to guests in cars or the dining room, following our service steps and standards.

This role emphasizes strong customer service, multitasking in a fast-paced environment, teamwork, initiative, and reliable communication by phone or in person. You must be able to lift up to 20 pounds and be of legal age to serve alcohol.