Carside Server — Fast, Friendly Guest Service

Applebee's Neighborhood Grill + Bar; Coldwater (MI); Sur place; USD 14 000 - 21 000; Plein temps

Résumé du poste

Applebee's Neighborhood Grill + Bar in Coldwater, MI is seeking a Carside Server to greet guests, take orders, and deliver meals to cars or dining areas while maintaining Applebee’s service standards.

You will upsell menu items, keep areas clean, handle payments, and anticipate guests’ needs in a fast-paced environment. Must lift up to 30 pounds, be of legal age to serve alcohol, and work flexibility for evenings/weekends.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsabilités

• Greet guests and interact with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders either in person on via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable experience
• Check all carside to go orders for accuracy and proper packaging and labels

Connaissances

Customer service

Multitasking

Teamwork

Initiative

Verbal communication

Flexibility

Mobility 4 hours

Alcohol service eligibility

Description du poste

Applebee's Neighborhood Grill + Bar in Coldwater, MI is seeking a Carside Server to greet guests, take orders, and deliver meals to cars or dining areas while maintaining Applebee’s service standards.

You will upsell menu items, keep areas clean, handle payments, and anticipate guests’ needs in a fast-paced environment. Must lift up to 30 pounds, be of legal age to serve alcohol, and work flexibility for evenings/weekends.