Carside Server - Fast, Friendly To-Go Expert

Applebee's Neighborhood Grill + Bar; Southgate (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Michigan is seeking a Carside Server who delivers food and beverages to guests, both in the dining room and in vehicles, while upholding Applebee’s Basic Service Steps and Carside Service Standards.

You will greet guests, familiarize them with the menu, input orders in the POS, and ensure correct packaging. This role requires excellent customer service, teamwork, and a flexible schedule to cover evenings and weekends.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multitasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person on via phone and input them correctly in the POS.
• Delivers food and beverages to guests either in their vehicle or in the dining room.
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs to facilitate an enjoyable experience.
• Check all carside to go orders for accuracy and proper packaging and labels.

Skills

Customer service

Multi-tasking

Teamwork

Initiative

Communication

Flexibility

Alcohol service experience

Job description

Applebee's Neighborhood Grill + Bar in Michigan is seeking a Carside Server who delivers food and beverages to guests, both in the dining room and in vehicles, while upholding Applebee’s Basic Service Steps and Carside Service Standards.

You will greet guests, familiarize them with the menu, input orders in the POS, and ensure correct packaging. This role requires excellent customer service, teamwork, and a flexible schedule to cover evenings and weekends.