Carside Server: Fast, Friendly To-Go Expert

Applebee's Neighborhood Grill + Bar; Grand Rapids (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Grand Rapids is hiring a Carside Server. You will greet guests, familiarize them with the menu, take orders, and deliver food to cars or the dining room while following Applebee's service standards.

This fast-paced role rewards teamwork, a strong work ethic and the ability to adapt to a variable schedule, including evenings and weekends. A positive attitude, reliability and excellent communication are essential to exceed guests' expectations.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person on via phone and input them correctly in the POS.
• Delivers food and beverages to guests either in their vehicle or in the dining room.
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable experience.
• Check all carside to go orders for accuracy and proper packaging and labels.

Skills

Customer service

Teamwork

Multi-tasking

Communication

Job description

Applebee's Neighborhood Grill + Bar in Grand Rapids is hiring a Carside Server. You will greet guests, familiarize them with the menu, take orders, and deliver food to cars or the dining room while following Applebee's service standards.

This fast-paced role rewards teamwork, a strong work ethic and the ability to adapt to a variable schedule, including evenings and weekends. A positive attitude, reliability and excellent communication are essential to exceed guests' expectations.