Carside Server: Fast, Friendly Guest Service

Applebee's Neighborhood Grill + Bar; Greenville (MI); Presencial; USD 24 000 - 36 000; Tempo integral

Resumo da oferta

Applebee's Neighborhood Grill + Bar in Greenville, MI is seeking a Carside Server who delivers food and beverages to guests in a courteous, timely manner and adheres to our basic service steps and carsides standards.

You will greet guests, suggest menu items, take orders, handle payments using QR or POS, and help keep the dining area and carsides clean. A flexible schedule including evenings and weekends is required, as is being of legal age to serve alcohol.

Qualificações

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Must be of legal age to serve alcohol.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsabilidades

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person or via phone and input them correctly in the POS.
• Delivers food and beverages to guests either in their vehicle or in the dining room.
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs to facilitate an enjoyable experience.
• Check all carside to go orders for accuracy and proper packaging and labels.

Conhecimentos

Customer service

Multi-tasking

Teamwork

Communication

Flexibility

Fast-paced environment

Formação académica

High school diploma or equivalent

Ferramentas

POS systems

QR code payments

Descrição da oferta de emprego

Applebee's Neighborhood Grill + Bar in Greenville, MI is seeking a Carside Server who delivers food and beverages to guests in a courteous, timely manner and adheres to our basic service steps and carsides standards.

You will greet guests, suggest menu items, take orders, handle payments using QR or POS, and help keep the dining area and carsides clean. A flexible schedule including evenings and weekends is required, as is being of legal age to serve alcohol.