Carrier Service Representative

Aeronet Inc; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Aeronet Inc. seeks a highly organized Carrier Services Representative for West Coast operations. This internal operations role focuses on capacity procurement, spot quotes, and carrier relations, with no cold-calling or external account management.

You will book high-quality carriers using DAT/Truckstop and Tai TMS, respond to internal managers with timely updates, and maintain data integrity across loads and shipments.

Qualifications

• Minimum 2 years of experience booking trucks or dispatching within a non-asset freight brokerage.
• Experience with major load boards (DAT/Truckstop) and Tai TMS preferred.
• Strong negotiation, multitasking, and teamwork in a fast-paced environment.

Responsibilities

• Source, negotiate with, and book high-quality carriers for available freight using DAT, Truckstop, and internal networks.
• Respond rapidly to internal account managers providing spot market quotes and capacity updates.
• Build and maintain strong relationships with recurring tracking partners and owner-operators.
• Post loads, log carrier pricing, dispatch drivers, and update shipment statuses in Tai TMS.

Skills

Phone negotiation

Multitasking

Team player

Tools

DAT

Truckstop

Tai TMS

Job description

Aeronet is seeking a highly organized, proactive, and negotiation-savvy Carrier Services Representative with freight brokerage experience to join our ART team. This is a fast-paced Internal Operations role. There is no cold-calling and no external customer management. Instead, you will work hand-in-hand with our Internal Operations team to cover freight, quote spot capacity, and build carrier relationships.A Day in the LifeCapacity Procurement: Source, negotiate with, and book high-quality carriers for available freight using DAT, Truckstop, and internal networks.Internal Collaboration: Respond rapidly to internal account managers providing spot market quotes and capacity updates.Carrier Management: Build and maintain strong relationships with recurring tracking partners and owner-operators.Data Integrity: Utilize Tai TMS to post loads, log carrier pricing, dispatch drivers, and update shipment statuses accurately.Issue Escalation: Track shipments and proactively communicate transit delays or carrier issues back to the internal customer service team.The position will be covering our West Coast operations, hours are 1100-2000 Monday-FridayA Strong Candidate has....Experience: Minimum 2 years of experience booking trucks or dispatching within a non-asset freight brokerage.Software: Experience with major load boards. Prior use of Tai TMS is a major advantage.Skills: Strong phone negotiation skills, ability to multi-task in a fast-paced environment, and a team-first mentality.