Carrier Sales Representative

RJ Logistics; Indianapolis (IN); Hybrid; USD 45,000 - 80,000; Full time

Benefits offered by this job

Hybrid work - Fridays

Uncapped commission

Comprehensive benefits package

Great culture

Job summary

RJ Logistics seeks a Carrier Sales professional to build and maintain relationships with trucking carriers across North America. You will source capacity, negotiate rates, and ensure on-time delivery while collaborating with internal teams to meet customer expectations.

The role requires strong communication, organizational skills, and the ability to adapt in a fast-paced 3PL environment. Hybrid work with Remote Fridays, competitive compensation, and a supportive culture are offered.

Qualifications

• High school diploma or GED required.
• Strong communication, relationship-building, and customer service skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Ability to adapt to changing priorities and market conditions.

Responsibilities

• Build and maintain strong relationships with trucking carriers, dispatchers, and fleet managers.
• Expand RJ Logistics' carrier network by onboarding qualified partners.
• Negotiate rates while balancing profitability, service, and relationships.
• Source carrier capacity across multiple modes to meet customer freight.
• Monitor shipments from pickup to delivery to ensure service quality.
• Utilize TMS and related technology to manage freight activity and documentation.
• Collaborate with Operations, Customer Sales, and Leadership to meet expectations.

Skills

Communication

Relationship building

Customer service

Organizational skills

MS Office

Attention to detail

Adaptability

Education

High school diploma or GED

Bachelor's degree in Business/Supply Chain/Logistics

Tools

Transportation Management System (TMS)

Job description

At RJ Logistics, we believe every shipment is an opportunity to create a positive experience. Carrier Sales plays a critical role in connecting customers with reliable transportation solutions by building strong relationships with trucking carriers across North America. If you're competitive, resourceful, and energized by a fast-paced environment where no two days are the same, this is an opportunity to launch or grow your career in third-party logistics (3PL). You'll negotiate, problem-solve, build lasting partnerships, and make an immediate impact on customer success.

What You Will Do

Build Strategic Carrier Partnerships

• Develop and maintain strong relationships with trucking carriers, dispatchers, and fleet managers.
• Expand RJ Logistics' carrier network by identifying and onboarding qualified transportation partners.
• Maintain consistent communication to secure available truck capacity and strengthen long-term partnerships. Serve as a trusted point of contact between carriers, drivers, customers, and internal teams.

Source Capacity & Negotiate Solutions

• Source carrier capacity for customer freight across multiple transportation modes.
• Negotiate competitive rates while balancing profitability, service, and carrier relationships.
• Match available equipment with customer freight to maximize operational efficiency.
• Manage spot freight and support dedicated transportation opportunities.

Deliver Outstanding Customer Service

• Monitor shipments from pickup through delivery to ensure exceptional service.
• Proactively identify transportation challenges and develop timely solutions.
• Communicate shipment updates, expectations, and service requirements clearly with all stakeholders.
• Escalate issues appropriately while maintaining a positive customer experience.

Leverage Technology & Data

• Utilize Transportation Management Systems (TMS) and related technology to manage freight activity.
• Accurately document load information, accessorial charges, communications, and shipment updates.
• Follow company procedures to maintain compliance and operational accuracy.

Collaborate & Grow

• Partner with Operations, Customer Sales, and Leadership to meet customer expectations.
• Support seamless shift transitions through proactive communication.
• Stay informed on freight market trends, carrier capacity, and transportation pricing.
• Contribute to continuous improvement initiatives and support additional team responsibilities as needed.

WHY RJ LOGISTICS | People-Centric. Customer-Obsessed. Growth-Driven.

At RJ Logistics, we believe in being Better Than Yesterday. We value integrity, curiosity, and collaboration—and we invest in our people’s success.

• Hybrid - Remote Friday's.
• Competitive base + uncapped commission + comprehensive benefits package.
• Awesome co-workers & culture!

Requirements

WHAT YOU WILL BRING

• High school diploma or GED.
• Strong communication, relationship-building, and customer service skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Ability to quickly adapt to changing priorities and market conditions.

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
• Previous experience in logistics, transportation, carrier sales, freight brokerage, dispatch, customer service, or another relationship-driven sales role.
• Experience using Transportation Management Systems (TMS).
• Understanding of freight markets, carrier operations, or supply chain logistics.

THE IDEAL CANDIDATE

• Enjoys building relationships and earning trust.
• Thinks quickly and solves problems with confidence.
• Communicates professionally under pressure.
• Thrives in a collaborative, team-oriented environment while taking ownership of results.
• Is resilient, competitive, and motivated by achieving goals.
• Takes pride in delivering exceptional service to customers and carrier partners.