Carrier Sales Representative

Pace Logistics, Inc; Charlotte (NC); On-site; USD 45,000 - 50,000; Full time

Job summary

Pace Logistics, Inc is seeking a Carrier Sales Representative in Charlotte, NC. This entry-level role focuses on developing a reliable carrier network, securing capacity, and coordinating customer freight efficiently and on time.

You will start by making outbound calls, building relationships with carriers, and learning freight markets and lane pricing. The position offers a base salary with commission and opportunities for growth in a growing logistics team.

Qualifications

• Strong communication and relationship-building skills with comfort making a high volume of outbound calls.
• Strong negotiation and problem-solving abilities.
• Competitive, motivated, results-oriented approach.
• Organized with attention to detail and consistent follow-through.
• Ability to manage multiple shipments and priorities in a fast-paced environment.

Responsibilities

• Make proactive outbound calls to develop new carrier relationships and repeat business.
• Secure dependable capacity across lanes and markets based on equipment, location, timing, pricing, and service needs.
• Negotiate competitive carrier rates balancing service, market conditions, and margins.
• Communicate load details and special instructions to carriers.
• Monitor shipments and address service issues with proactive communication.
• Verify carriers meet safety, insurance, and qualification requirements before booking.
• Maintain accurate carrier information and records in the TMS.

Skills

Outbound calls

Carrier relationship development

Negotiation

Organization

Attention to detail

Multi-tasking

TMS / CRM familiarity

Microsoft Office

Communication

Problem-solving

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

TMS

CRM platforms

Microsoft Office

Job description

About the role

Pace Logistics, Inc is a growing transportation and logistics company focused on dependable freight solutions and lasting relationships with customers and carrier partners. Our approach is grounded in commitment, innovation, transparency, and building lasting relationships with customers and carrier partners.

As a Carrier Sales Representative, you will develop a reliable carrier network, secure capacity, and help coordinate customer freight efficiently and on time. This is an entry-level opportunity for someone who is motivated, comfortable on the phone, and ready to learn the logistics industry.

Reports to: Carrier Account Manager / Leadership.

What Success Looks Like

Success means securing dependable capacity, developing new and repeat carrier relationships, meeting established outbound activity and margin goals, communicating proactively throughout each shipment, and providing reliable service. You will build freight-market knowledge and become a trusted resource for carriers and internal teams.

Compensation: $45,000–$50,000 per year plus commission.

What you will do

• Make proactive outbound calls to develop new carrier relationships, strengthen existing partnerships, and build repeat business.
• Secure dependable capacity across lanes and markets, matching carriers to loads based on equipment, location, timing, pricing, and service requirements.
• Negotiate competitive carrier rates while balancing customer service requirements, market conditions, and company margin goals.
• Communicate load details, pickup and delivery requirements, expectations, and special shipment instructions to carriers.
• Monitor shipments from pickup through delivery, address potential service issues, and proactively communicate delays and scheduling changes.
• Verify that carriers meet company safety, insurance, compliance, and qualification requirements before booking freight.
• Maintain accurate carrier information, rates, shipment updates, and communication records in the transportation management system (TMS).
• Learn freight markets, lane pricing, seasonal trends, and capacity conditions.
• Help resolve late pickups, missed appointments, service failures, and rate discrepancies.
• Collaborate with customer sales and operations teams to provide capacity solutions and reliable customer service.
• Work toward established activity, margin, load coverage, and carrier development goals.

What you bring

• Strong communication and relationship-building skills, with comfort making a high volume of outbound calls.
• Strong negotiation and problem-solving abilities.
• A competitive, motivated, and results-oriented approach.
• Organization, attention to detail, and consistent follow-through.
• Ability to make decisions quickly and manage multiple shipments, conversations, and priorities in a fast-paced environment.
• Comfort learning and using TMS, CRM platforms, Microsoft Office, and other business technology.
• Willingness to learn freight markets, carrier operations, and transportation industry terminology.
• Transportation, logistics, freight brokerage, sales, or customer service experience is preferred but not required.

Education

High school diploma or equivalent required; bachelor’s degree preferred.

Salary

$45,000 - $50,000 per year