Carrier Sales Coordinator — End-to-End Logistics Pro

Socket.dev; Fort Wayne (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

Buchanan Logistics in Fort Wayne, IN is seeking a Carrier Sales Coordinator to manage end-to-end load tracking, maintain clear communication with dispatchers and drivers, and keep customers aligned throughout the process.

The role emphasizes proactive problem-solving to handle delays, collect PODs and invoices, and support timely billing. We offer competitive compensation and a generous benefits package including health insurance, a 401(k), life and disability coverage.

Responsibilities

• Proactively track assigned loads end-to-end, staying in close contact with dispatchers and drivers via phone, email, text, and other communication tools.
• Update arrival and departure times as provided by carriers to keep internal teams and customers aligned.
• Relay real-time load updates to Account Managers and ensure all load activity is documented accurately and consistently.
• Request Proof of Delivery (POD) and invoices immediately upon delivery to support timely billing and paperwork collection.
• Troubleshoot delays, service disruptions, and conflicts-using strong problem-solving and communication skills to drive solutions.
• Other duties as assigned.

Job description

Buchanan Logistics in Fort Wayne, IN is seeking a Carrier Sales Coordinator to manage end-to-end load tracking, maintain clear communication with dispatchers and drivers, and keep customers aligned throughout the process.

The role emphasizes proactive problem-solving to handle delays, collect PODs and invoices, and support timely billing. We offer competitive compensation and a generous benefits package including health insurance, a 401(k), life and disability coverage.