Carrier Sales & Capacity Strategist

Forward Air Corporation; Des Plaines (IL); On-site; USD 60,000 - 72,000; Full time

Job summary

Forward Air Corporation is seeking a Carrier Sales Representative in Des Plaines, IL. The role focuses on developing and managing a network of motor carriers to secure transportation capacity and support freight movements across the brokerage network.

You will negotiate competitive rates, monitor execution, and collaborate with Account Managers and Operations to ensure exceptional service and profitability.

Qualifications

• High School Diploma or GED required; undergraduate degree preferred.
• Experience in freight brokerage or 3PL, transportation sales, or related industries.
• Strong negotiation and relationship-building skills with excellent communication.

Responsibilities

• Develop, maintain, and grow a network of carrier partners to support customer freight needs across multiple modes.
• Build strong carrier relationships by understanding capacity, equipment availability, lanes, and business objectives.
• Prospect, cold call, and onboard new carrier partners to expand capacity.
• Negotiate competitive spot and contractual transportation rates while supporting profitability goals.
• Utilize market intelligence and capacity data to price and source decisions.
• Coordinate load coverage and dispatch to ensure on-time delivery.
• Monitor load status and address service issues and delays.
• Maintain carrier records and shipment documentation in the TMS.
• Collaborate with Customer Account Managers, Tracking Specialists, and Operations.
• Ensure compliance with policies and regulations; meet productivity and revenue goals.

Skills

Negotiation

Communication

Multitasking

Analytical skills

Team collaboration

Education

High School Diploma or GED

Undergraduate degree preferred

Tools

Microsoft Office 365

Job description

Forward Air Corporation is seeking a Carrier Sales Representative in Des Plaines, IL. The role focuses on developing and managing a network of motor carriers to secure transportation capacity and support freight movements across the brokerage network.

You will negotiate competitive rates, monitor execution, and collaborate with Account Managers and Operations to ensure exceptional service and profitability.