Carrier Operations & Pricing Specialist (Hybrid)

FedEx Freight; Ohio; Ibrido; USD 24.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Descrizione del lavoro

FedEx Freight is seeking a frontline operations professional to act as the primary contact for customer service inquiries related to carrier activities, with a hybrid work model requiring commuting to Downtown Akron, Ohio or Green Bay, Wisconsin.

You will support day-to-day operational activities, negotiate costs with carriers to obtain the best cost per transaction, and identify opportunities for continuous improvement and new services to leadership. Other duties may be assigned as needed.

Competenze

• High school diploma or GED required.
• 0–1 year of Operations or related experience in a fast-paced environment.

Mansioni

• Act as primary point of contact for customer service routine inquiries related to carrier activities.
• Provide day to day support to operational activities such as communication, transactional negotiation with carriers on cost, and ensuring to obtain best cost per transaction.
• Identifies and escalates unresolved customer issues, continuous improvement, and new service opportunities to leadership.
• Perform other duties as assigned.

Conoscenze

Customer service

Carrier activities liaison

Pricing negotiation

Formazione

High school diploma / GED

Descrizione del lavoro

FedEx Freight is seeking a frontline operations professional to act as the primary contact for customer service inquiries related to carrier activities, with a hybrid work model requiring commuting to Downtown Akron, Ohio or Green Bay, Wisconsin.

You will support day-to-day operational activities, negotiate costs with carriers to obtain the best cost per transaction, and identify opportunities for continuous improvement and new services to leadership. Other duties may be assigned as needed.