Hybrid Carrier Operations & Pricing Specialist

FedEx Freight; Richfield Township (OH); Ibrido; USD 24.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

Retirement

Tuition reimbursement

Descrizione del lavoro

FedEx Freight is seeking a hybrid Carrier Coordinator in the Northeast Ohio area. You will serve as the frontline contact for customer service inquiries related to carrier activities, coordinate with carriers on cost, and negotiate best costs per transaction as part of daily operations.

The role requires 0–1 year in operations or related fast-paced settings. The position offers benefits such as health, vision and dental insurance, retirement, and tuition reimbursement.

Competenze

• High school diploma/GED required.
• 0–1 year operations or related experience in a fast-paced environment.

Mansioni

• Act as primary point of contact for customer service routine inquiries related to carrier activities.
• Provide day to day support to operational activities such as communication, transactional negotiation with carriers on cost, and ensuring to obtain best cost per transaction.
• Identify and escalate unresolved customer issues, continuous improvement, and new service opportunities to leadership.
• Perform other duties as assigned.

Conoscenze

Customer service

Carrier coordination

Negotiation

Communication

Formazione

High school diploma/GED

Descrizione del lavoro

FedEx Freight is seeking a hybrid Carrier Coordinator in the Northeast Ohio area. You will serve as the frontline contact for customer service inquiries related to carrier activities, coordinate with carriers on cost, and negotiate best costs per transaction as part of daily operations.

The role requires 0–1 year in operations or related fast-paced settings. The position offers benefits such as health, vision and dental insurance, retirement, and tuition reimbursement.