Carrier Operations Coordinator: Fast-Paced Logistics

Spot Inc.; Indianapolis (IN); On-site; USD 38,000 - 60,000; Full time

Job summary

Spot Freight, Inc. in Indianapolis, Indiana is seeking a Carrier Account Coordinator to support existing accounts, ensuring freight arrives safely and on time. You will handle load coordination, communicate with carriers, and uphold service commitments with empathy.

The role emphasizes strong communication, customer service experience, and ability to work in a fast-paced environment. Bachelor’s degree preferred and 2+ years in sales or customer service; on-site position.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of customer service or sales experience.

Responsibilities

• Execute day-to-day operations to ensure customer satisfaction.
• Coordinate load management with Spot teams and internal stakeholders.
• Answer calls, audit load information, and enter load data when booking loads.
• Track and trace booked shipments as needed.

Skills

Microsoft Office Suite

Communication skills

Organization

Adaptability

Problem solving

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Spot Freight, Inc. in Indianapolis, Indiana is seeking a Carrier Account Coordinator to support existing accounts, ensuring freight arrives safely and on time. You will handle load coordination, communicate with carriers, and uphold service commitments with empathy.

The role emphasizes strong communication, customer service experience, and ability to work in a fast-paced environment. Bachelor’s degree preferred and 2+ years in sales or customer service; on-site position.