Carrier Operations & Logistics Coordinator

Spot Freight; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Spot Freight, Inc. in Chicago, IL, is seeking a Carrier Account Coordinator to support existing accounts, ensuring freight and services arrive safely and on time. Strong communication and service orientation are required.

You will handle day-to-day operations, answer carrier inquiries, and coordinate with Spot teams to meet load match goals and service commitments. Bachelor's degree preferred; 2+ years of customer service or sales experience encouraged.

Qualifications

• Bachelor's degree preferred.
• 2+ years of customer service or sales experience.
• Strong communication and problem-solving abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Execute day-to-day operations to ensure customer satisfaction.
• Address carrier inquiries and resolve load issues.
• Follow established processes for consistent operations.
• Coordinate load management with internal Spot teams.
• Track shipments and enter load data when booking.

Skills

MS Office

Communication skills

Persuasive

Assertiveness

Resilience

Entrepreneurial spirit

Self-motivation

Organization

Attention to detail

Multi-tasking

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Spot Freight, Inc. in Chicago, IL, is seeking a Carrier Account Coordinator to support existing accounts, ensuring freight and services arrive safely and on time. Strong communication and service orientation are required.

You will handle day-to-day operations, answer carrier inquiries, and coordinate with Spot teams to meet load match goals and service commitments. Bachelor's degree preferred; 2+ years of customer service or sales experience encouraged.