Cargo Operations Supervisor — Global Air Freight

Qatar Airways; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Qatar Airways in Houston, TX seeks a Cargo Operations Officer to monitor and coordinate cargo flows at the station, ensuring compliance with IATA, Dangerous Goods, and regulatory standards while controlling costs. You will liaise with GHA, Sales, and customer service to maintain on‑time performance and proper handling of special cargo.

The role requires a minimum high school qualification with 4+ years in air freight, supervisory skills, and a strong knowledge of warehouse/ramp operations.

Qualifications

• Minimum of High School Qualification with at least 4 years of job related experience within air freight industry.
• Previous supervisory experience as well as the ability to delegate, set clear directions, motivate staff and foster team work.
• Good knowledge of warehouse and ramp handling, Dangerous Goods regulations, live animal regulations, IATA and perishable cargo handling.
• Load control and previous experience with loading of freighter aircraft.

Responsibilities

• Monitor smooth cargo operations at the station through close coordination with the GHA’s and staff within the station/region.
• Continuously monitor and develop adherence to regulations as outlined by local authorities and regulatory bodies.
• Ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved.
• Maintain on time performance or aircraft operations and ensure no delays occur due to ground operations, throughout the delegate station/region.
• Ensure smooth interface from Sales/GSA to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargo is handled correctly and pre-alerts sent.
• Coordinate with customer service/ cargo claims department at Head Office and forward all necessary claim documents, handle discrepancies and all administrative issues related to the station/ region.
• Ensure all safety and security incidents are thoroughly investigated through to root cause analysis and reported within defined timeframes.

Skills

Supervisory experience

Warehouse Ops

IATA Regulations

Dangerous Goods

Perishable Cargo

Load Control

Live Animal Regulations

Education

High School Diploma or equivalent

Job description

Qatar Airways in Houston, TX seeks a Cargo Operations Officer to monitor and coordinate cargo flows at the station, ensuring compliance with IATA, Dangerous Goods, and regulatory standards while controlling costs. You will liaise with GHA, Sales, and customer service to maintain on‑time performance and proper handling of special cargo.

The role requires a minimum high school qualification with 4+ years in air freight, supervisory skills, and a strong knowledge of warehouse/ramp operations.