Cargo Claims Analyst - Perishables & Temp-Control

arrivelogistics.com; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Paid time off

Job summary

Arrive Logistics is seeking a skilled cargo claims professional to own and manage a portfolio of temperature-controlled and perishable cargo claims from filing to final resolution. The role requires deep knowledge of PACA, Carmack Amendment, USDA standards, and FSMA, with a strong emphasis on negotiation and conflict resolution.

The ideal candidate will investigate temperature deviations, transit delays, and USDA inspection results, then negotiate settlements with shippers, carriers, and

Qualifications

• 3+ years of cargo claims management experience in 3PL or freight brokerage.
• Deep knowledge of PACA, Carmack Amendment, USDA standards, and FSMA.
• Strong negotiation, conflict resolution, and critical thinking skills.

Responsibilities

• Own a portfolio of temperature-controlled and perishable cargo claims from filing to final resolution.
• Investigate reefer temperature deviations, transit delays, and USDA inspection results.
• Negotiate settlements with shippers, carriers, and insurance adjusters within authority levels.

Skills

Cargo claims management

Negotiation

Conflict resolution

Critical thinking

Job description

Arrive Logistics is seeking a skilled cargo claims professional to own and manage a portfolio of temperature-controlled and perishable cargo claims from filing to final resolution. The role requires deep knowledge of PACA, Carmack Amendment, USDA standards, and FSMA, with a strong emphasis on negotiation and conflict resolution.

The ideal candidate will investigate temperature deviations, transit delays, and USDA inspection results, then negotiate settlements with shippers, carriers, and