Arrive Fresh Claims Analyst (Fully Remote)

arrivelogistics.com; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Paid time off

Job summary

Arrive Logistics is seeking a skilled cargo claims professional to own and manage a portfolio of temperature-controlled and perishable cargo claims from filing to final resolution. The role requires deep knowledge of PACA, Carmack Amendment, USDA standards, and FSMA, with a strong emphasis on negotiation and conflict resolution.

The ideal candidate will investigate temperature deviations, transit delays, and USDA inspection results, then negotiate settlements with shippers, carriers, and

Qualifications

• 3+ years of cargo claims management experience in 3PL or freight brokerage.
• Deep knowledge of PACA, Carmack Amendment, USDA standards, and FSMA.
• Strong negotiation, conflict resolution, and critical thinking skills.

Responsibilities

• Own a portfolio of temperature-controlled and perishable cargo claims from filing to final resolution.
• Investigate reefer temperature deviations, transit delays, and USDA inspection results.
• Negotiate settlements with shippers, carriers, and insurance adjusters within authority levels.

Skills

Cargo claims management

Negotiation

Conflict resolution

Critical thinking

Job description

• Own a portfolio of temperature-controlled and perishable cargo claims from filing to final resolution.
• Investigate reefer temperature deviations, transit delays, and USDA inspection results.
• Negotiate settlements with shippers, carriers, and insurance adjusters within authority levels.

Who You Are:

• 3+ years of cargo claims management experience in 3PL or freight brokerage.
• Deep knowledge of PACA, Carmack Amendment, USDA standards, and FSMA.
• Strong negotiation, conflict resolution, and critical thinking skills.
• Comprehensive benefits including medical, dental, vision, and 401(k).
• 100% paid parental leave and paid time off.
• Award-winning culture with employee resource groups and wellness days.

Arrive Logistics

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our award-winning culture supports personal and career development in a fun, casual, and collaborative environment with a remarkable team.