Caregiver Success Manager - Lead & Develop Team

Family Resource Home Care; Eugene (OR); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Insurance

Paid Time Off

401k

Paid Holidays

Health Savings Account

Employee Assistance Program

Leadership Development

Career Growth

In-Person Training

Job summary

Family Resource Home Care in Eugene, OR, is seeking a Caregiver Manager to supervise and develop a team of caregivers, ensuring high-quality in-home care.

You will train caregivers, coordinate orientation, and collaborate with Talent Acquisition, Staffing, and Compliance to support clients and staff.

This role requires healthcare management experience, strong leadership and communication, and a commitment to improving lives.

Qualifications

• 1+ year in healthcare or senior care management.
• Proficient with Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Fluent in English (spoken and written).
• 2-3 professional references.
• Valid driver’s license and auto insurance.

Responsibilities

• Collaborate with Talent Acquisition to discuss client needs and market insights.
• Engage new caregivers and prepare them for their first day prior to orientation.
• Coordinate orientation requirements with Talent Acquisition.
• Lead weekly orientation sessions for incoming caregivers.
• Partner with Staffing to provide insights on client and caregiver requirements.
• Facilitate client introductions and accompany caregivers on their first shift.
• Deliver ongoing training, including sessions, labs and soft-skill development.
• Ensure compliance with regulations by working with Compliance.
• Serve as primary contact for caregiver inquiries and concerns.
• Conduct regular performance evaluations to support development.
• Assist HR with progressive discipline as needed.
• Maintain logs of caregiver communications and requests.
• Participate in company meetings and trainings.
• Adhere to all policies and regulatory guidelines.
• Other duties as assigned.

Skills

Leadership

Communication

Time management

Decision making

English proficiency

Tools

Microsoft Office Suite

Point of Care software

Job description

Family Resource Home Care in Eugene, OR, is seeking a Caregiver Manager to supervise and develop a team of caregivers, ensuring high-quality in-home care.

You will train caregivers, coordinate orientation, and collaborate with Talent Acquisition, Staffing, and Compliance to support clients and staff.

This role requires healthcare management experience, strong leadership and communication, and a commitment to improving lives.