Caregiver Manager

Family Resource Home Care; Eugene (OR); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Insurance

Paid Time Off

401k

Paid Holidays

Health Savings Account

Employee Assistance Program

Leadership Development

Career Growth

In-Person Training

Job summary

Family Resource Home Care in Eugene, OR, is seeking a Caregiver Manager to supervise and develop a team of caregivers, ensuring high-quality in-home care.

You will train caregivers, coordinate orientation, and collaborate with Talent Acquisition, Staffing, and Compliance to support clients and staff.

This role requires healthcare management experience, strong leadership and communication, and a commitment to improving lives.

Qualifications

• 1+ year in healthcare or senior care management.
• Proficient with Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Fluent in English (spoken and written).
• 2-3 professional references.
• Valid driver’s license and auto insurance.

Responsibilities

• Collaborate with Talent Acquisition to discuss client needs and market insights.
• Engage new caregivers and prepare them for their first day prior to orientation.
• Coordinate orientation requirements with Talent Acquisition.
• Lead weekly orientation sessions for incoming caregivers.
• Partner with Staffing to provide insights on client and caregiver requirements.
• Facilitate client introductions and accompany caregivers on their first shift.
• Deliver ongoing training, including sessions, labs and soft-skill development.
• Ensure compliance with regulations by working with Compliance.
• Serve as primary contact for caregiver inquiries and concerns.
• Conduct regular performance evaluations to support development.
• Assist HR with progressive discipline as needed.
• Maintain logs of caregiver communications and requests.
• Participate in company meetings and trainings.
• Adhere to all policies and regulatory guidelines.
• Other duties as assigned.

Skills

Leadership

Communication

Time management

Decision making

English proficiency

Tools

Microsoft Office Suite

Point of Care software

Job description

Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Eugene, OR

Position: Caregiver Manager (CGM)

The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

Responsibilities

• Collaborate with Talent Acquisition: Discuss client needs and market insights.
• Engage New Caregivers: Prepare them for their first day prior to orientation.
• Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
• Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
• Partner with Staffing: Provide insights on client and caregiver requirements.
• Facilitate Client Introductions: Accompany caregivers on their initial shift.
• Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
• Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
• Serve as Contact Point: Address caregiver inquiries and concerns promptly.
• Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
• Assist HR: Facilitate progressive discipline as necessary.
• Maintain Records: Keep accurate logs of caregiver communications and requests.
• Participate in Meetings: Engage in company meetings and training sessions.
• Adhere to Policies: Follow all company and regulatory guidelines.
• Other Duties: As assigned.

Requirements

• At least 1 year of experience in healthcare or senior care management.
• Proficient in Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Commitment to enhancing the quality of life for caregivers and clients.
• Fluent in English (spoken and written).
• 2-3 professional references.
• Valid driver’s license and auto insurance.

Preferred Qualifications:

• Experience with a Point of Care software
• Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Pay Range: $45,000 - $52,000 / Yr

Benefits & Perks

• Medical, Dental, Vision and Prescription Insurance options
• 3 weeks of Paid Time Off
• 401k
• 11 Paid Holidays
• Health Savings Account
• Employee Assistance Program
• Leadership Development Program and career growth opportunities
• Comprehensive In-Person Training - New hires complete hands‑on training in Seattle as part of our onboarding program. Travel expenses, including airfare, hotel accommodations, meals, and stipend, are fully covered by the company.

FRHC is an equal opportunity employer.