Care Manager: In-Home Care Coordination & Client Relations

Caring for Others; Warrenton (OR); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Dental and Vision Insurance

Life Insurance

Employee Assistance Program (EAP)

Health Insurance—up to 100% company

401(k) with match

Professional Development

Training and Orientation Week

Job summary

Caring for Others is seeking a dedicated Care Manager to serve as a central hub for in-home care coordination, client communication, staffing, scheduling, and branch operations along the Northern Coast of Oregon.

You will develop individualized care plans, conduct initial and ongoing assessments, manage authorizations, and support billing accuracy while upholding HIPAA compliance and delivering five-star service to Clients, families, and Caregivers.

Qualifications

• Experience in home care, healthcare coordination, or a client-facing service role.
• Highly organized with strong record-keeping.
• Proactive communicator with excellent interpersonal skills and a warm, professional presence.
• Solutions-oriented and self-managed — able to handle multiple priorities in a fast-paced environment.
• Committed to compliance, HIPAA standards, and maintaining accurate documentation.
• Strong collaboration skills with a team-first mindset and high-quality customer service approach.
• Proficient with technology and healthcare management or scheduling systems.
• Experience in assisted living, in-home care, or billing and authorization management a bonus.

Responsibilities

• Provide 5-star service to all incoming calls, serving as a key communication hub for Clients, families, Caregivers, Case Managers, and referral partners.
• Coordinate care services to ensure timely, consistent, and appropriate service delivery for all assigned Clients - including evaluating Clients in their homes throughout the Northern Coast of Oregon.
• Develop individualized service plans and conduct initial and ongoing Client assessments for quality and compliance.
• Prepare Client welcome materials, intake documentation, and manage authorizations to support billing accuracy.
• Support scheduling and staffing to minimize overtime, reduce service disruptions, and ensure consistent shift coverage.
• Maintain Branch compliance efforts, including compliant licensing documentation.
• Conduct weekly New Hire Orientation sessions for incoming Caregivers.

Skills

Care coordination

HIPAA compliance

Scheduling

Client communication

Documentation

Interpersonal skills

Team collaboration

Tech proficiency

Tools

Scheduling software

Healthcare management systems

Job description

Caring for Others is seeking a dedicated Care Manager to serve as a central hub for in-home care coordination, client communication, staffing, scheduling, and branch operations along the Northern Coast of Oregon.

You will develop individualized care plans, conduct initial and ongoing assessments, manage authorizations, and support billing accuracy while upholding HIPAA compliance and delivering five-star service to Clients, families, and Caregivers.