Caregiver Scheduling Coordinator

Assisting Hands of Saginaw; Thomas Township (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

Assisting Hands of Saginaw is seeking an Office Administrator to support staff and ensure smooth office operations. The role requires prioritization, reliability, and self-motivation, with emphasis on communication and organizational skills.

The position involves coordinating caregiver scheduling, handling issues, and serving as the main contact for clients and care teams. Proficiency in MS Office and EMR systems is expected, with a high school diploma as baseline and a BA/secretarial

Qualifications

• 1+ years experience in Office Administrator/Office Assistant roles.
• Good practical experience with MS Office and EMR.
• Strong communication and interpersonal abilities; self-starter mentality.
• High school diploma; BS or BA in office administration or secretarial studies will be a bonus.

Responsibilities

• Schedule/match caregivers to cases by availability and skill.
• Ensure all cases are covered and arrange substitutes/back-up coverage.
• Handle caregiver issues, problems and scheduling changes.
• Provide information about services to prospective clients.
• Serve as the point of contact for clients, caregivers and case managers.
• Provide oversight and ensure caregivers follow policy.
• Participate in on-call rotation with office staff.
• Screen upcoming candidates for positions and/or new clients.
• Cover priority clients in emergencies to ensure safety until care staff can cover.
• Organize activities and operations to secure efficiency and policy compliance.
• Arrange schedules, travels, appointments for upper management.
• Organize phone calls and correspondence (email, letters, packages).
• Monitor stocks of office supplies and place orders.
• Prepare timely reports/presentations for executives/senior managers.
• Assist in community functions involving marketing or social events.

Skills

MS Office

EMR

Communication

Interpersonal skills

Self-motivation

Prioritization

Leadership

Education

BS/BA in office administration

Secretarial studies qualification

Tools

MS Office

EMR software

Job description

Assisting Hands of Saginaw is seeking an Office Administrator to support staff and ensure smooth office operations. The role requires prioritization, reliability, and self-motivation, with emphasis on communication and organizational skills.

The position involves coordinating caregiver scheduling, handling issues, and serving as the main contact for clients and care teams. Proficiency in MS Office and EMR systems is expected, with a high school diploma as baseline and a BA/secretarial