Caregiver Scheduling & Office Operations Coordinator

Assisting Hands of Saginaw; Saginaw (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Assisting Hands of Saginaw is seeking an Office Administrator to support staff and ensure smooth office operations. The role requires prioritization, self-motivation, and trustworthiness in a fast-paced environment.

Responsibilities include scheduling caregivers, client coordination, policy oversight, and assisting with community marketing activities. A candidate with MS Office proficiency and basic EMR experience is preferred.

Qualifications

• 1+ years experience as Office Administrator or similar role.
• Strong MS Office and office management software experience (EMR).
• Excellent communication and interpersonal abilities.
• Marketing experience is a bonus.
• Strong organizational and leadership skills.
• High school diploma; BA or secretarial qualification is a bonus.

Responsibilities

• Schedule/match caregivers to cases based on personality, availability, and skill set.
• Ensure all cases are covered and arrange substitute coverage.
• Handle caregiver issues, problems and scheduling changes.
• Provide information about services to prospective clients.
• Serve as the point of contact for clients, caregivers and case managers.
• Provide oversight and ensure caregivers follow policy.
• Participate in on-call rotation with office staff.
• Make calls to screen upcoming candidates for positions and new clients.
• Cover priority clients in emergencies to ensure safety until coverage.
• Organize activities and operations to secure efficiency and policy compliance.
• Arrange schedules, travels, and appointments for upper management.
• Organize phone calls and correspondence (email, letters, packages).
• Monitor office supplies and place orders when necessary.
• Prepare timely reports and presentations for executives and senior managers.
• Help in community functions involving marketing or social events.

Skills

Strong communication

Interpersonal skills

Self-starter

Organizational skills

Education

High school diploma

Tools

MS Office

EMR

Job description

Assisting Hands of Saginaw is seeking an Office Administrator to support staff and ensure smooth office operations. The role requires prioritization, self-motivation, and trustworthiness in a fast-paced environment.

Responsibilities include scheduling caregivers, client coordination, policy oversight, and assisting with community marketing activities. A candidate with MS Office proficiency and basic EMR experience is preferred.