Caregiver Onboarding & Compliance Coordinator

Flournoy Health Systems, Inc.; Albany (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Flournoy Health Systems is seeking a Care Support Specialist to coordinate caregiver recruiting, onboarding, credentialing, scheduling, and ongoing compliance for an assigned service area. You will work closely with Care Relationship Managers, Nursing, HR, Billing, and other partners to ensure readiness of caregivers and smooth client service start.

You will manage caregiver performance, track credentials, conduct training, and ensure documentation meets agency, state, and Medicaid requirements.

Responsibilities

• Maintain a dedicated caseload of Caregivers and serve as their main point of contact for employment, compliance, and performance matters.
• Conduct regular home visits to observe caregiver performance and ensure quality of care in line with agency standards.
• Complete performance reviews for assigned caregivers and provide coaching or corrective action when needed.
• Support caregiver retention through regular communication, recognition, and problem resolution.
• Escalate significant concerns or disciplinary issues to the Care Relationship Manager and HR.

Job description

Flournoy Health Systems is seeking a Care Support Specialist to coordinate caregiver recruiting, onboarding, credentialing, scheduling, and ongoing compliance for an assigned service area. You will work closely with Care Relationship Managers, Nursing, HR, Billing, and other partners to ensure readiness of caregivers and smooth client service start.

You will manage caregiver performance, track credentials, conduct training, and ensure documentation meets agency, state, and Medicaid requirements.