Caregiver Manager

Family Resource Home Care; United States; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Insurance

Paid Time Off

401k

11 Holidays

Health Savings Account

Employee Assistance Program

Leadership Development

Operations Academy

Job summary

Family Resource Home Care is hiring a Caregiver Manager for our Portland East, OR branch. The role oversees a team of caregivers, providing training, development, and ongoing support to ensure high-quality client care and regulatory compliance.

You will collaborate with Talent Acquisition, coordinate orientation, conduct weekly sessions, and participate in meetings while upholding company policies. A leadership-ready professional with healthcare experience is preferred.

Qualifications

• At least 1 year of experience in healthcare or senior care management.
• Proficient in Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Fluent in English (spoken and written).
• 2-3 professional references.
• Valid driver’s license and auto insurance.

Responsibilities

• Collaborate with Talent Acquisition: Discuss client needs and market insights.
• Engage New Caregivers: Prepare them for their first day prior to orientation.
• Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
• Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
• Partner with Staffing: Provide insights on client and caregiver requirements.
• Facilitate Client Introductions: Accompany caregivers on their initial shift.
• Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
• Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
• Serve as Contact Point: Address caregiver inquiries and concerns promptly.
• Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
• Assist HR: Facilitate progressive discipline as necessary.
• Maintain Records: Keep accurate logs of caregiver communications and requests.
• Participate in Meetings: Engage in company meetings and training sessions.
• Adhere to Policies: Follow all company and regulatory guidelines.
• Other Duties: As assigned.

Job description

Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Portland East, OR.

Position: Caregiver Manager (CGM)

The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

Responsibilities

• Collaborate with Talent Acquisition: Discuss client needs and market insights.
• Engage New Caregivers: Prepare them for their first day prior to orientation.
• Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
• Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
• Partner with Staffing: Provide insights on client and caregiver requirements.
• Facilitate Client Introductions: Accompany caregivers on their initial shift.
• Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
• Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
• Serve as Contact Point: Address caregiver inquiries and concerns promptly.
• Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
• Assist HR: Facilitate progressive discipline as necessary.
• Maintain Records: Keep accurate logs of caregiver communications and requests.
• Participate in Meetings: Engage in company meetings and training sessions.
• Adhere to Policies: Follow all company and regulatory guidelines.
• Other Duties: As assigned.

Requirements

• At least 1 year of experience in healthcare or senior care management.
• Proficient in Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Commitment to enhancing the quality of life for caregivers and clients.
• Fluent in English (spoken and written).
• 2-3 professional references.
• Valid driver’s license and auto insurance.

Preferred Qualifications:

• Experience with a Point of Care software
• Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Pay Range: $50,000 - $60,000 / Yr

Benefits & Perks

• Medical, Dental, Vision and Prescription Insurance options
• 3 weeks of Paid Time Off
• 401k
• 11 Paid Holidays
• Health Savings Account
• Employee Assistance Program
• Leadership Development Program and career growth opportunities
• Operations Academy Training – New hires complete our Operations Academy, a structured training program designed to prepare them for success in their role.

FRHC is an equal opportunity employer.