Caregiver Manager

Family Resource Home Care; Denver (CO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Insurance

Paid Time Off

401k Plan

HSA

Employee Assistance Program

Leadership Development

Onboarding Travel Seattle

Job summary

Family Resource Home Care in Denver, CO is seeking a Caregiver Manager to lead caregiver onboarding, training, and engagement. You will partner with Talent Acquisition, coordinate orientation, and ensure smooth daily operations across the caregiving team.

The ideal candidate has 1+ year in healthcare or senior care management, strong leadership and communication skills, and proficiency with Microsoft Office.

Qualifications

• 1+ year of experience in healthcare or senior care management.
• Proficient in Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Commitment to enhancing quality of life for caregivers and clients.
• Fluent in English (spoken and written).
• 2-3 professional references.
• Valid driver's license and auto insurance.

Responsibilities

• Collaborate with Talent Acquisition; discuss client needs and market insights.
• Engage new caregivers; prepare them for their first day prior to orientation.
• Clarify orientation requirements; coordinate with Talent Acquisition on new hire essentials.
• Conduct weekly orientation; facilitate sessions for incoming caregivers.
• Partner with Staffing; provide insights on client and caregiver requirements.
• Facilitate client introductions; accompany caregivers on their initial shift.
• Deliver ongoing training; provide sessions, skills labs and soft skills development.
• Ensure compliance; work with Compliance to uphold regulations and address caregiver needs.
• Serve as contact point; address caregiver inquiries and concerns promptly.
• Conduct performance evaluations; offer regular feedback to support caregiver development.
• Assist HR; facilitate progressive discipline as necessary.
• Maintain records; keep logs of caregiver communications and requests.
• Participate in meetings; engage in company meetings and training sessions.
• Adhere to policies; follow all company and regulatory guidelines.
• Other duties as assigned.

Skills

Leadership

Communication

Time management

Decision making

Healthcare management

English fluency

References

Driver's license

Tools

Microsoft Office Suite

Point of Care software

Job description

Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Denver, CO.

Position: Caregiver Manager (CGM)

Responsibilities

• Collaborate with Talent Acquisition Discuss client needs and market insights.


• Engage New Caregivers Prepare them for their first day prior to orientation.


• Clarify Orientation Requirements Coordinate with Talent Acquisition on new hire essentials.


• Conduct Weekly Orientation Facilitate sessions for incoming caregivers.


• Partner with Staffing Provide insights on client and caregiver requirements.


• Facilitate Client Introductions Accompany caregivers on their initial shift.


• Deliver Ongoing Training Provide individualized sessions, skills labs, and soft skills development.


• Ensure Compliance Work with Compliance to uphold regulations and address caregiver needs.


• Serve as Contact Point Address caregiver inquiries and concerns promptly.


• Conduct Performance Evaluations Offer regular feedback to support caregiver development.


• Assist HR Facilitate progressive discipline as necessary.


• Maintain Records Keep accurate logs of caregiver communications and requests.


• Participate in Meetings Engage in company meetings and training sessions.


• Adhere to Policies Follow all company and regulatory guidelines.


• Other Duties As assigned.

Requirements

• At least 1 year of experience in healthcare or senior care management.


• Proficient in Microsoft Office Suite.


• Strong time management and decision-making abilities.


• Exceptional leadership and communication skills.


• Commitment to enhancing the quality of life for caregivers and clients.


• Fluent in English (spoken and written).


• 2-3 professional references.


• Valid driver's license and auto insurance.

Preferred Qualifications:

• Experience with a Point of Care software


• Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Pay Range: $55,000 - $65,000 / Yr

Benefits & Perks

• Medical, Dental, Vision and Prescription Insurance options


• 3 weeks of Paid Time Off


• 401k


• 11 Paid Holidays


• Health Savings Account


• Employee Assistance Program


• Leadership Development Program and career growth opportunities


• Comprehensive In-Person Training - New hires complete hands-on training in Seattle as part of our onboarding program. Travel expenses, including airfare, hotel accommodations, meals, and stipend, are fully covered by the company.

FRHC is an equal opportunity employer.