Caregiver Experience & Scheduling Lead

thekey; Naples (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

TheKey is seeking a Caregiver Manager to oversee and coordinate caregiving services. You will manage caregivers, align schedules with clients, and support caregiver onboarding and ongoing training to ensure high-quality care.

The role requires leadership, compassion, and strong organizational skills to maintain efficient operations and uphold standards of care within the Naples, FL area.

Qualifications

• Bachelor's degree or equivalent experience.
• 2 years healthcare, elder care, social work, or related industry experience.
• 1 year scheduling experience in health care or human services setting preferred.
• Ability to multi-task and work under pressure with changing priorities.
• Strong communication skills with clinical and non-clinical personnel.

Responsibilities

• Train and supervise caregivers, providing guidance and mentorship to deliver compassionate care.
• Provide supervision to caregivers, coaching, counseling, and corrective action.
• Conduct performance evaluations and development plans to improve caregiver skills.
• Match caregivers to clients based on needs, skills, and availability.
• Develop and manage caregiver schedules, ensuring adequate client coverage.

Skills

Leadership

Scheduling

Communication

Documentation

Regulatory compliance

Education

Bachelor's degree or equivalent experience

Tools

Scheduling software

Job description

TheKey is seeking a Caregiver Manager to oversee and coordinate caregiving services. You will manage caregivers, align schedules with clients, and support caregiver onboarding and ongoing training to ensure high-quality care.

The role requires leadership, compassion, and strong organizational skills to maintain efficient operations and uphold standards of care within the Naples, FL area.