Career Solutions Specialist

C2 GPS- Capital Area Workforce; Austin (TX); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Paid Time Off

Paid Parental Leave

401(K) employer match

Dental

Vision

Life Insurance

Short and Long-Term Disability

Pet Insurance

Tuition Assistance

Job summary

C2 GPS- Capital Area Workforce is looking for a Customer Solutions Representative in Austin, Texas to build customer relationships and facilitate access to workforce services. The position involves assessing customer goals, providing job market advice, and enhancing service delivery.

Ideal candidates should possess customer service skills, ideally be bilingual in English and Spanish, and demonstrate problem-solving and interpersonal abilities. Benefits include health insurance, paid time off, and 401(K) matching.

Qualifications

• Previous knowledge of workforce development or career counseling services is helpful.
• Able to learn and use computers, systems, and programs.
• Ability to manage diverse customers with unique needs.

Responsibilities

• Communicate with customers to assess goals and provide information.
• Review and identify job opportunities for customers.
• Advise on local job market and employment services.

Skills

Customer service

Problem-solving

Interpersonal skills

Bilingual (English and Spanish)

Education

High school diploma or GED

Tools

Word processing software

Spreadsheet programs

Job description

C2 GPS- Capital Area Workforce is looking for a Customer Solutions Representative in Austin, Texas to build customer relationships and facilitate access to workforce services. The position involves assessing customer goals, providing job market advice, and enhancing service delivery.

Ideal candidates should possess customer service skills, ideally be bilingual in English and Spanish, and demonstrate problem-solving and interpersonal abilities. Benefits include health insurance, paid time off, and 401(K) matching.