Career Solutions Advisor for Job Seekers

C2 GPS Rural Capital Area; Round Rock (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance (with no cost options for employee only plans)

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) 100% employer match

Dental

Vision

Life Insurance

Short and Long-Term Disability

Pet Insurance

Tuition Assistance

Job summary

A workforce services organization in Round Rock, Texas is seeking a Customer Solutions Representative to build relationships with customers and assist job seekers in accessing workforce services. The ideal candidate will have strong customer service and communication skills, along with a high school diploma. Preferred qualifications include experience in career counseling and bilingual abilities in English and Spanish. This role offers health insurance, wellness reimbursement, and generous paid time off.

Qualifications

• Previous knowledge of workforce development or career counseling services.
• Bilingual in English and Spanish strongly preferred.
• Six months of relevant experience preferred.

Responsibilities

• Communicate with customers to assess goals and provide information.
• Review job opportunities for customers and provide referrals.
• Develop relationships with internal team members and external partners.

Skills

Customer service

Communication skills

Problem-solving

Interpersonal skills

Critical thinking

Organizational skills

Education

High school diploma or GED

Job description

A workforce services organization in Round Rock, Texas is seeking a Customer Solutions Representative to build relationships with customers and assist job seekers in accessing workforce services. The ideal candidate will have strong customer service and communication skills, along with a high school diploma. Preferred qualifications include experience in career counseling and bilingual abilities in English and Spanish. This role offers health insurance, wellness reimbursement, and generous paid time off.