Career Solutions Specialist — Help Job Seekers Thrive

C2 GPS—West Central Texas; Abilene (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Generous Paid Time Off

401(K) with Employer Match

Paid Parental Leave

Job summary

A community-focused service organization located in Abilene, Texas, is seeking a Customer Solutions Representative. This role involves building relationships with customers to help them access workforce services. Responsibilities include communicating with customers to assess needs and assist job seekers, as well as providing referrals to job opportunities. The ideal candidate should have strong customer service and interpersonal skills, with a preference for bilingual individuals. A high school diploma or GED is required. Competitive benefits include health insurance, paid time off, and a 401(K) match.

Qualifications

• Exceptional customer service skills required.
• Bilingual in English and Spanish strongly preferred.
• Six months of relevant experience preferred.

Responsibilities

• Communicate with customers to assess goals and provide job transition assistance.
• Review job opportunities and provide referrals.
• Develop constructive relationships with team members and external partners.
• Contribute to the Career Center's performance goals.

Skills

Customer service

Interpersonal skills

Problem-solving

Bilingual (English and Spanish)

Education

High school diploma or GED

Tools

Word processing software

Spreadsheets

Job description

A community-focused service organization located in Abilene, Texas, is seeking a Customer Solutions Representative. This role involves building relationships with customers to help them access workforce services. Responsibilities include communicating with customers to assess needs and assist job seekers, as well as providing referrals to job opportunities. The ideal candidate should have strong customer service and interpersonal skills, with a preference for bilingual individuals. A high school diploma or GED is required. Competitive benefits include health insurance, paid time off, and a 401(K) match.