Career Center Solutions Advisor

C2 Global Professional Services, LLC; Rio Grande City (TX); On-site; USD 20,664 - 27,552; Full time

Job summary

C2 Global Professional Services, LLC in Rio Grande City, Texas, is seeking a Customer Solutions Representative to help job seekers access workforce services, assess goals, and refer qualified candidates to opportunities through the Career Centers and community partners.

The CSR will provide guidance on resume development, applications, interview techniques, dress for success, and local labor market information, while building cooperative relationships with internal teams and external partners.

Qualifications

• High school diploma or GED.
• Valid driver’s license and proof of insurance with good driving record.
• Six months of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
• Review and identify job opportunities for customers and provide referrals to qualified candidates.
• Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
• Develop constructive and cooperative working relationships with internal team members, the public and external partners.
• Actively seeks ways to improve workforce services to meet labor market needs.
• Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers.
• Performs other duties as assigned and fulfills responsibilities as required.

Skills

Customer service

Communication

Bilingual English/Spanish

Problem solving

Interpersonal skills

Multitasking

Detail oriented

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

Job description

C2 Global Professional Services, LLC in Rio Grande City, Texas, is seeking a Customer Solutions Representative to help job seekers access workforce services, assess goals, and refer qualified candidates to opportunities through the Career Centers and community partners.

The CSR will provide guidance on resume development, applications, interview techniques, dress for success, and local labor market information, while building cooperative relationships with internal teams and external partners.