Career Pathways Navigator & Coach

SERCO OF TEXAS - HEART OF TEXAS; Waco (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

SERCO OF TEXAS - HEART OF TEXAS in Waco is seeking a dedicated Career Navigator to guide workforce program customers towards achieving self-sufficiency. This role involves conducting intake and providing comprehensive case management services to empower a diverse clientele.

The ideal candidate will hold an Associate Degree, have experience aiding the unemployed, and possess strong interpersonal and communication skills. The position entails maintaining participant records and assisting in resolving program-related issues.

Qualifications

• Preferred: Associate Degree with coursework in Psychology, Sociology, or related field.
• Two (2) years of related experience performing intake and certification work.
• Experience working with economically disadvantaged populations.

Responsibilities

• Conduct intake and case management activities.
• Assist job seekers in developing employment goals.
• Maintain detailed participant records.

Skills

Interpersonal Skills

Communication Skills

Analytical Skills

Problem Solving

Bilingual (English/Spanish)

Education

Associate Degree in Psychology or Sociology

Two years related experience

Tools

TWIST system of record

Job description

SERCO OF TEXAS - HEART OF TEXAS in Waco is seeking a dedicated Career Navigator to guide workforce program customers towards achieving self-sufficiency. This role involves conducting intake and providing comprehensive case management services to empower a diverse clientele.

The ideal candidate will hold an Associate Degree, have experience aiding the unemployed, and possess strong interpersonal and communication skills. The position entails maintaining participant records and assisting in resolving program-related issues.