Career Development & Workforce Solutions Specialist

Equus Workforce Solutions; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Job summary

Equus Workforce Solutions is seeking a dedicated professional to assess and guide job seekers, focusing on WIOA-eligible individuals, and to manage casework that leads to sustainable employment.

You will coordinate supportive services, build community resource networks, and provide labor market information while ensuring program goals and deliverables are met. The role includes reporting on progress and expenditures, with opportunities to engage employers and partners.

Qualifications

• Preferred Associate's degree; required H.S. Diploma with at least one year of Sales/Customer Service experience
• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting
• Proficient in Microsoft Office programs
• Strong speaking and organizational/time management skills
• Ability to maintain a high level of confidentiality
• Must be detailed oriented and timely in meeting deadlines, goals and objectives
• Ability to address and solve customer inquiries and/or concerns
• Ability to conduct Workshops/Orientations
• Current driver's license (with low-risk driver rating) and automobile liability insurance required.

Responsibilities

• Conduct individual assessment to provide career guidance and counseling to job seekers; with a focus on those who are WIOA eligible.
• Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency.
• Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches.
• Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds.
• Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers.
• Provide labor market information to all customers.
• Ensure contract deliverables and individual goals are met.
• Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity.
• Follow-up participant progress in subsidized employment activities, and submit payroll information.
• Provide weekly and monthly reports on progress of the program, expenditures and participant's employment and support services.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication

Speaking skills

Time management

Organizational skills

Confidentiality

Education

Associate's degree

High School Diploma + 1 year Sales/Customer Service experience

Tools

Microsoft Office

Job description

Equus Workforce Solutions is seeking a dedicated professional to assess and guide job seekers, focusing on WIOA-eligible individuals, and to manage casework that leads to sustainable employment.

You will coordinate supportive services, build community resource networks, and provide labor market information while ensuring program goals and deliverables are met. The role includes reporting on progress and expenditures, with opportunities to engage employers and partners.