Career Development Coach

Equus Workforce Solutions; Kenosha (WI); On-site; USD 29,000 - 31,000; Full time

Job summary

Equus Workforce Solutions seeks a dedicated professional to support job seekers and career changers at our centers. You will build one-on-one relationships, conduct intake, and deliver workshops while maintaining compliant records and accurate enrollment documentation.

You will coordinate with schools, account managers, and management to meet contract requirements, document activities, and drive placement outcomes. A strong background in career services and customer service is essential.

Qualifications

• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and strong written and verbal communication skills
• Strong leadership skills with ability to work with multiple stakeholders and change
• Knowledge of compliance requirements and grant management procedures related to workforce development programs
• Preferred Bachelor's degree in education, social services, healthcare and/or communications
• Customer service experience required

Responsibilities

• Build a professional one-on-one working relationship with clients to aid in removing employment barriers
• Provide consistent and comprehensive case management and follow-up
• Conduct new customer orientation and ensure required documentation is completed
• Facilitate all professional development workshops
• Maintain organized database of clients and document contacts
• Provide individualized assessment of work and referrals to services
• Complete enrollment documentation accurately
• Document participant contacts and post-placement follow-ups
• Create solutions to attendance problems
• Assist in preparation of project reports (participation, placement)
• Manage programs, workshops, grants, and placement data
• Coordinate center workshops to maintain quality and clear next steps
• Collaborate with business services to align jobs, qualifications, and trainings
• Develop and maintain a standard communication plan for center-wide goals
• Participate in capacity building and process improvements
• Provide operational support and coverage as needed
• Assist intake services for the Center
• Provide compliance-driven standards support
• May be assigned other related tasks

Skills

Career advisement

Workshop facilitation

Curriculum development

Public speaking

Documentation

Case management

Data management / database

Communication

Leadership

Healthcare knowledge

Education

Bachelor's degree in education / social services / healthcare / communications

Tools

MS Office

Google Docs

Job description

Equus Workforce Solutions seeks a dedicated professional to support job seekers and career changers at our centers. You will build one-on-one relationships, conduct intake, and deliver workshops while maintaining compliant records and accurate enrollment documentation.

You will coordinate with schools, account managers, and management to meet contract requirements, document activities, and drive placement outcomes. A strong background in career services and customer service is essential.